Cancellation And Refund Policy

Payment Options

  1. Online Credit / Debit Card/ UPI

Visa, Master and UPI payments are processed through an on line payment gateway system. You need not worry about your cared information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 30-40 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

2.   Internet Banking

You can also pay for your subscription though net banking options and the amount will be automatically debited from your account.

Transaction Confirmation.

You should not take action based on information on the website until u have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your transaction within the stipulated time period, first look into your “spam or Junk” folder to verify that it was not been misdirected, and if still not found, please contact us on urbanwoodinteriors@gmail.com

Cancellation and Refund 

  1. In case of Subscription:

You can cancel your subscription within 24 hours of login by sending us an email. The refund shall be processed within 7-10 working days from the date of the cancellation request and subject to receipt of the refunds from the service provider. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of cancellation. All refunds shall be processed subject to processing of refunds by the respective payment service provider.

  1. In case of Donations:

Donations processed successfully through the payment gateway will not be refunded. Please choose the cause you wish to support and the amount you wish to contribute carefully, No amount will be deducted in case the transaction fails to process. No donation is small when It come to helping the disadvantaged section of our society.

Let us get on with giving! Urban wood interiors requests that all donor will exercise due care and diligence while making donation. However, we understand that in today’s digital age, donations may be made erroneously or donors may change their Mind.

In such an event, please write to us within 15 days and specify the following:

  • Donation
  • Mode of payment (Cheque, Credit card, Online form etc)
  • Reason for seeking

Send your request to:

Padmaja S – CEO 

Urbanwood Interiors

#1119/1, 2nd Block, 80 feet Road, Banashankari 6th Stage, Bengaluru – 560062

 

We shall examine each request for refund of donation and endeavour to make the refund. We may need to seek further information / documents and the donor must co-operate in this regard. However, Urbanwood Interiors shall not be obliged to make refund and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

All decisions of Urban wood Interiors in this regard will be final and binding on the donor.

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